Open door policy

We believe in open communication between all levels of the team. We encourage workers to approach other team members with questions, suggestions, challenges and complaints.

Office hours

Office hours are times in the week where members of the leadership team make themselves available to answer questions, address issues, and discuss topics. These are typically held as ad hoc virtual meetings booked in advance, which may be attended by individuals or a group.

Office hours for Jon Gibbins

Office hours for Jon Gibbins

Tends to be 3pm - 5pm Mon, Tue, Wed, Fri Tends to be 10am - 11am Thu

Complaints

See our complaints policy to find out how we handle complaints in a fair, consistent and timely fashion.